Questions, answered clearly.

For travellers subject to the Schengen short-stay limit, the 90/180-day rule allows no more than 90 days in the Schengen Area during any rolling 180-day period. For each day of a stay, count the Schengen days in the 180-day period ending on that day, including the day itself. Long-stay visas, residence permits, protected family-member rights, and country-specific arrangements may change how the rules apply.

Yes. Both the day you enter and the day you leave a Schengen country count as full days. A one-day business trip counts as one day.

The Schengen Area includes 29 European countries: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland. Ireland and Cyprus are not in the Schengen Area.

Yes. The EU Entry/Exit System started operating on 12 October 2025 and became fully operational on 10 April 2026. It records external-border entries and exits for travellers within its scope, including many UK nationals using the Schengen short-stay allowance.

Consequences depend on the country and circumstances, but an overstay can lead to fines, removal, an entry ban, or complications with future travel and visa applications. For employers, disrupted travel can also affect projects and create issues that need specialist legal or immigration advice.

No. The 180-day window is a rolling period calculated backwards from each day. It is not fixed to calendar months or years. Shared manual records can become unreliable when formulas, trip records, or file versions are incomplete or out of date.

From the Dashboard, select “Add Employee”. Enter their name to get started. You can also add a job reference to help identify them within your organisation. On the Dashboard, you can press Alt + N to use the keyboard shortcut.

Select an employee row in the Dashboard, then select “Add Trip”. Enter the start date, end date, and destination country. You can also use Quick Add on the Dashboard or import multiple trips from a CSV or Excel file.

Status is based on how many days an employee has used in the rolling 180-day window:

• Green (Compliant): 0–68 days used.
• Amber (At Risk): 69–82 days used.
• Red (High Risk): 83–90 days used.
• Black (Breach): 91 or more days used.

The Green, Amber, and Red warning thresholds can be customised in Settings > Organisation > Status thresholds. The breach threshold remains 91 days because the short-stay limit is 90 days.

Days Remaining is the 90-day limit minus the days used in the rolling window on the date being checked. It is a snapshot, rather than a guaranteed length for a future stay. Use Trip Forecast to check every day of a proposed trip as older days leave the window and new travel is added.

The compliance briefing summarises your overall compliance rate, how many employees need attention, and which employees should be reviewed first. It helps managers spot risk without scanning the full table.

Yes. Go to Settings > Organisation > Status thresholds to adjust when employees move between Green, Amber, and Red status. The breach threshold of 91 or more days cannot be changed because the short-stay limit is 90 days.

Yes. Press / to focus employee search, Alt + D for Dashboard, Alt + I for Import, Alt + F for Trip Forecast, Alt + N to add an employee from Dashboard pages, Alt + T to add a trip from an employee page, and Shift + ? to open the shortcut help panel.

ComplyEur supports CSV and Excel (.xlsx) files. You can import employee lists, trip lists, and Gantt or schedule-style files. Start by choosing the matching format on the Import page, then continue to upload.

After uploading, you will see a mapping screen where you match your spreadsheet columns to ComplyEur fields. ComplyEur detects common column names, but you can adjust the mapping manually and save it for future imports.

ComplyEur detects common date formats including DD/MM/YYYY, MM/DD/YYYY, YYYY-MM-DD, shortened numeric dates, month-name formats, and common separator variations. For Gantt or schedule uploads, it also recognises Excel date cells and date headers that are not on the first row.

Existing employees are updated when they match, and duplicate trips are skipped to avoid counting the same days twice. The import validation summary shows how each row will be handled.

Check the following before trying again:

• Make sure the file contains a recognisable header row.
• Use a consistent date format throughout the file.
• Check employee names for spelling and spacing differences.
• Remove completely empty rows.
• Review the validation summary for row-level errors.

If you are still stuck, email support@complyeur.com and we will help you import your data.

Trip Forecast is a what-if calculator that lets you check a proposed trip before booking. Select an employee, enter the proposed dates, and review how the trip would affect their Schengen allowance.

Green (Compliant) means the forecast is within the configured green band. Amber (At Risk) means it has reached a warning threshold. Red (Critical) means it is close to, at, or over the 90-day limit; red alone does not mean a breach. Review the day count and any over-limit warning before booking.

Where team planning is enabled, open Trip Forecast and select the Team tab to check several employees against the same proposed dates. Otherwise, use the single-employee forecast to check each traveller individually.

Future Job Alerts warn you when recorded upcoming trips may create a compliance issue. They give you time to review and adjust plans before travel.

Alerts scan future trips recorded in ComplyEur and flag those that would push an employee over the 90-day limit based on their recorded past and planned travel.

Select “Acknowledge” on an alert after reviewing it. The acknowledgement indicates that the warning has been seen and is retained in the compliance record.

The Calendar provides a Gantt-style timeline of recorded employee trips. Each row represents an employee, and trip bars show past or planned Schengen travel to help teams review travel patterns.

Yes, if your role has permission to manage trips. Select a trip to edit, copy, make private, or delete it. You can also move or resize eligible trips in the interactive calendar; ComplyEur asks for confirmation before changing an imported trip.

Use the navigation controls to move forwards or backwards in time and review past, current, or planned trips.

ComplyEur stores employee names, trip dates, destinations, and optional job references. Data is encrypted in transit, and infrastructure controls protect data at rest. Waitlist email addresses also use application-layer AES-256-GCM encryption at rest. ComplyEur does not sell personal data. Supporting subprocessors receive only the data needed to provide their services, as described in the Privacy Notice.

Go to GDPR Tools, select “Export Data”, and choose the employee. This generates a data export in JSON format for a data subject access request.

In GDPR Tools, soft-delete an employee to start the 30-day recovery window before permanent deletion of the employee and linked travel records. “Redact details” instead removes current identifiers and linked free text while retaining travel and status history as personal data. Imports, shared jobs and audit history need separate review for an erasure request. Contact our privacy team for help.

Yes, within 30 days of deletion. Go to GDPR Tools > Deleted Employees to review and restore recently deleted records. After 30 days, deletion is permanent.

ComplyEur’s primary PostgreSQL database is hosted in London, United Kingdom. Limited supporting processing may take place in the UK, EEA, or other locations with appropriate safeguards. See the Privacy Notice for the current details.

Go to Settings > Account and find the security section. You can change your password or enable multi-factor authentication.

Go to Settings > Team. Enter your colleague’s email address and select their role. They will receive an invitation to join your company account.

The private beta is free. Published Starter, Pro, and Business prices are for paid plans after the beta; public self-service checkout is not available during the private beta. Applying does not start a paid subscription.

Customers with an active subscription can manage or cancel it from Settings > Billing. Access continues until the end of the current billing period, and account data is retained for the period described in the Privacy Notice and applicable agreement.